Contact Us

We would love to hear from you! Whether you have a question about a specific Mould King set, need assistance with your order, or have a technical query about our motors and remote controls, our team is here to help.

How Can We Help?

• Order Inquiries: Checking the status of your delivery or tracking a package.

• Missing Pieces: Requesting replacement bricks (please include your order number and part details).

• Technical Support: Help with Power Functions, App control, or assembly instructions.

• Wholesale & Bulk Orders: Business inquiries for larger quantities.

Get In Touch

📧 Email Us The most efficient way to reach us is via email: [email protected] We aim to respond to all inquiries within 24 hours (Monday to Friday, 9:00 AM – 6:00 PM).

📍 Business Address :Tollgate Centre, Tollgate West, Colchester, CO3 8RG

Please note: This address is not a retail store and is not open to the public.

Quick Links for Common Issues

Before reaching out, you might find an instant answer here:

• Check your parcel status on our [Shipping Policy] page.

• Learn how to request missing bricks in our [FAQ].

• View our [Return & Refund Policy] for cancellation details.